Accessibility

Our Accessibility Commitment

Pacific Market is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards.

Accessibility Standards

We aim to comply with the following accessibility standards:

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines
• Section 508: US federal accessibility requirements
• EN 301 549: European accessibility requirements
• ADA Compliance: Americans with Disabilities Act

Accessibility Features

Visual Accessibility

• High contrast color combinations with sufficient color contrast ratios
• Scalable text that can be enlarged up to 200% without loss of functionality
• Clear, readable fonts with appropriate sizing and spacing
• Consistent navigation and layout patterns
• Alternative text for all meaningful images

Keyboard Accessibility

• Full keyboard navigation for all interactive elements
• Visible focus indicators for keyboard users
• Logical tab order following the visual layout
• Keyboard shortcuts for common actions
• No keyboard traps that prevent navigation

Screen Reader Support

• Semantic HTML structure for proper content hierarchy
• ARIA labels and landmarks for better navigation
• Descriptive link text and button labels
• Form labels and error messages that are screen reader friendly
• Skip links to bypass navigation and go directly to content

Cognitive Accessibility

• Clear, simple language and instructions
• Consistent terminology and navigation patterns
• Error prevention and clear error messages
• Sufficient time to complete tasks
• Help and support information readily available

How to Use Our Site Accessibly

Keyboard Navigation

Use these keyboard shortcuts to navigate our site:

• Tab - Move to next interactive element
• Shift + Tab - Move to previous element
• Enter or Space - Activate buttons and links
• Esc - Close modals and dropdowns
• Alt + M - Jump to main content (skip navigation)

Screen Readers

Our site is optimized for popular screen readers including:

• NVDA, JAWS, and VoiceOver for desktop
• TalkBack and Voice Assistant for mobile
• Built-in screen readers in modern browsers

Browser Accessibility Tools

Most browsers include built-in accessibility features:

• Zoom controls (Ctrl + Plus/Minus or Cmd + Plus/Minus)
• High contrast modes and color adjustments
• Reading modes and text-to-speech
• Custom font sizes and styles

Known Accessibility Issues

We are continuously working to improve accessibility. Currently, we are aware of and addressing:

• Some third-party integrations may have limited accessibility
• Certain dynamic content updates may not be announced to screen readers
• Complex forms may benefit from additional guidance
• Video content may need improved captioning

Testing and Feedback

We regularly test our site for accessibility using:

• Automated accessibility testing tools
• Manual testing with keyboard and screen readers
• User testing with people with disabilities
• Accessibility audits and expert reviews

Ongoing Improvements

Our accessibility commitment includes:

• Regular accessibility training for our development team
• Incorporating accessibility into our design and development processes
• Monitoring new accessibility standards and best practices
• Engaging with the accessibility community for feedback

Contact Us About Accessibility

If you encounter accessibility barriers or have suggestions for improvement, please contact us. We welcome feedback and will respond to accessibility concerns within 5 business days.

Third-Party Content

Our site may include content from third-party providers. While we strive to ensure all content is accessible, some external resources may have limitations. We are working with our partners to improve accessibility across all integrated services.